Mail’s Email Aliases, and Complexity Hidden
Still reeling from the shock of having to read documentation on an Apple product, I wondered as to their motivation. If I were a betting man, I’d say they hid the feature because 99% of Mail users aren’t ever going to use it. By hiding it they’re reducing complexity for millions of people, and forcing mere thousands to spend a few seconds Googling the answer. Sure it adds up to a lot of seconds, but those seconds for the minority are difficult to weigh against the mental effort expended by the millions of John and Jane Does who would have to parse a set of controls they’ll never use.
Bingo.
via (Daring Fireball)
